Who we are
Our website address is: https://www.firechild.co.uk.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Contact forms
We use these to process a purchase that you have made, carry out our obligations arising from any contracts entered into by you and us, send you communications which you have requested and that may be of interest to you.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Who we share your data with
Firechild does not share your data with any outside sources and we keep to a minimum the amount of information we hold about you.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
The personal information we collect might include your name, address, email address, phone number, financial and debit/credit card information.
If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
We may use your information to:
Process a purchase that you have made, carry out our obligations arising from any contracts entered into by you and us, send you communications which you have requested and that may be of interest to you.
Additional information
How we protect your data
We are committed to protecting the security of your personal data. We store data in a number of places depending on our requirements to access and use it. We use a variety of security technologies and procedures to help protect your personal data from unauthorised access, use or disclosure.
We are required by law to keep information about financial transactions for the current financial year plus an additional six years.
On request, we can provide you with access to all information, please email us at shop@firechild.co.uk
Security
When you give us personal information, we take steps to ensure that it is treated securely. We have implemented generally accepted standards of technology and operational security to protect personal data from loss, misuse, or unauthorised alteration or destruction.
We will notify you promptly in the event of any breach of your personal data which might expose you to serious risk.
What third parties we receive data from
We do not receive data from any other sources.
List of collected Cookies
Please contact us at shop@firechild.co.uk if you need to know which cookies we collect
Opting-out of sharing my information
You may opt-out to receive communications from us at any time by contacting us at shop@firechild.co.uk We will respect your rights under the GDPR in this regard.
Industry regulatory disclosure requirements
On request, we can provide you with access to all information, please email us at shop@firechild.co.uk